FAQs

Everything You Need to Know About Pod Philly

Clean & Safe, Together

The safety, health, and well-being of our guests and colleagues remains our top priority at Pod Philly. In this spirit, we’ve taken time to re-imagine the experience within our hotel to maintain the highest possible health and safety standards. We want to inform you of the following policy updates:

All arriving guests are required to have masks upon entry of the hotel. These masks must be worn in all areas of the hotel, except for your guest room.

Only registered guests with a reservation will be permitted on property. Visitors are not allowed unless they are guests included on the reservation in our system.

Click here to view our complete health and safety procedures.
Pod Philly is currently accepting reservations for September 2020. With the goal of easing your travel planning, we have adjusted our individual booking policies to give you additional flexibility.

Does Pod Philly have…?

Private bathrooms, safes, hairdryers, a fitness center, free Wi-Fi – Yes, we do!
Cots, cribs, microwaves, dry cleaning and laundry services, coffee makers, bathtubs, room service, pool, business center – No, we don’t.

Where can I park?

While we do not have on-site or valet parking, we partner with Standard Plus Parking at the William Penn House Garage, located next to Pod Philly. The cost for parking is $25 for 24 hours with in/out privileges. Click the link below to reserve a spot for your car:

Reserve Parking

When is check-in/check-out?

Check-in is 3:00 p.m. | Check-out is 12:00 p.m.
Arriving early or need to stay late? Let us know and we’ll do everything we can to accommodate!

How many people can stay in a room?

Most of our rooms at Pod Philly have a max occupancy of 2 guests. Our Bunk Pod Plus can accommodate up to 3 guests and our Studio Queen Pod can accommodate 3-4.

How close are you to public transportation?

The City Hall and Walnut-Locust SEPTA stations (Broad Street Line) are both a 10-minute walk from the hotel.

Check out the SEPTA Map

Can I have a package delivered to Pod Philly?

Yes, you can! Please be sure your package recipient has the EXACT SAME name as your hotel reservation, and is addressed as follows:

ATTN: Guest (First Name Last Name)
This is to ensure that only guests with a valid reservation will receive a package, all others will be returned to sender

Can I bring my pet?

Unfortunately not. Our pods are for people only. However, we do allow service animals for our guests that may need them.

What forms of payment do you accept?

At Pod Philly, we like to make things as simple as possible. While we do accept cash as payment at check-out, we do require a credit card (Visa, MasterCard, Discover or American Express) and photo ID at check-in.